Privacy

Privacy Policy

Last updated 27 October 2026

This policy explains what personal information I collect on ellieclare.com.au, why I collect it and how I look after it. "I" and "me" means Ellie Clare.

I follow the Australian Privacy Principles in the Privacy Act 1988.

What I collect

Your name and email when you join my list, the book waitlist, the community list or Ask Ellie Live.
Your message when you use my contact form.
Your quiz answers when you take the quiz. Some of these are about your health, like perimenopause or AuADHD symptoms, and your age range.
Booking details when you book a call, like your name, email, phone number and the time you choose.
Payment details when you buy something. Payments are handled by a secure payment provider. I never see or store your full card number.
Website data like pages visited, device type and browser, collected through cookies and similar tools.

Why I collect it

To reply to you.
To send you what you asked for, like your quiz result, the book bonus or a joining link.
To send you emails about my book, coaching and free resources. You can unsubscribe any time using the link at the bottom of every email.
To run your coaching sessions and bookings.
To understand how people use the site so I can make it better.

I only collect health information with your consent, when you choose to share it in the quiz, a form or a session.

Who can see it

I don't sell or rent your personal information. Ever.

I use a few trusted services to run my business. They only use your information to provide their service to me.

My website, forms, email and booking system (TekMatix, built on HighLevel)
Payment processing
Video calls for coaching and Ask Ellie Live

Some of these services store data overseas, including in the United States. I choose providers that take security seriously.

I may share information if the law requires me to.

Ask Ellie Live recordings

Ask Ellie Live sessions are recorded and may be used for marketing. If you don't want to be seen or heard, keep your camera off and type your question in the chat. You can also ask me to leave your question out.

Cookies

This site uses cookies to make it work and to understand visits. You can turn cookies off in your browser settings. Some parts of the site may not work as well without them.